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“Something went wrong” YouTube live chat
WaferX
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03-17-202411:37 AM
I’m trying to open my YouTube live chat from my oculus quest 2, I’ve done everything else and I can stream the quest, but my YouTube live chat says that something went wrong. It won’t let me click the search box next to the YouTube logo.What do I do?
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8 REPLIES 8
marek_ikmn
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03-19-202404:47 PM
Just open on chrome new tab with youre YouTube stream. It worked for me.
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MetaQuestSupport
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03-20-202412:48 PM
Hey @WaferX! We would love to assist you with the YouTube livestream feature! We know how exciting it can be to livestream VR on YouTube, and we would love for you to be able to use the chat feature to connect with friends! This feature is available for public livestreams only and will not work for private or unlisted streams. For more information please take the time and visit our public article here. If you are experiencing issues with the chat while on a public livestream, please let us know, so we can provide further assistance!
We hope this information was of help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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MetaQuestSupport
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04-03-202401:05 PM
Hey there, @WaferX, we just wanted to follow up here and see if you had any further questions regarding this. Don't hesitate to reach back out!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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Oscar.Green
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04-27-202404:04 PM
im getting the exact same error. The response below did not help at all ? Meta how can we get this working? Please help
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MetaQuestSupport
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04-28-202408:43 AM
Hey there, @Oscar.Green! We'd be glad to help you out with the issue you are having with YouTube live chat, so you can enjoy all the features!
For us to best assist, please tell us the following:
- Has this recently started occurring, or have you always gotten the error when trying to use the feature? If this is recent, were any changes made?
- Were there any troubleshooting steps you were able to try? If so, please let us know which ones, as we wouldn't want you to have to repeat any steps.
We look forward to hearing back from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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Oscar.Green
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In response to MetaQuestSupport
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04-28-202412:51 PM
1. No it's always been like this. Stream works but youtube pop up box in quest 3 displays error something went wrong. Exactly like the OP mentioned. I saw the FAQ you posted and the followed the advice I.e. the stream is public and it is still an issue.
2. I've checked my google youtube stream keys to see if there are multiple but there is only one. Is there a log file from the quest 3 we can provide which gives a error description? 🤔
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MetaQuestSupport
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In response to Oscar.Green
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04-28-202401:34 PM
Hey there, @Oscar.Green! So we can definitely understand the importance of getting this working correctly, so that you can share your gameplay with your community. What we can find in this case, is that setting this up is very specific in the order you need to do so to not get errors with this. We found some good community resources on this from another recent thread here. We hope these resources at the end of the thread can resolve this for you, but if you continue to have issues, please let us know.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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MetaQuestSupport
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In response to Oscar.Green
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04-29-202401:45 PM
Hey there, @Oscar.Green! Just checking to see if you were still having issues with setting up live streaming. If you are still running into issues, please let us know and we will continue working with you to get this resolved.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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